It was a proud moment for all of us at Market Simplified, to be addressed by the British Deputy High Commissioner, His Excellency, Bharat Joshi. He was just 39 years of age when he joined as the British Ambassador. He is also the first Indian National to be the Ambassador for a foreign country. He is the person responsible for diplomatic missions in Southern India, which includes the states of Andhra Pradesh, Telangana, Kerala, Tamil Nadu and the union territory of Puducherry.
He spoke to us on ‘Leadership and its principles’ and also made the session interactive by answering a few questions asked by our employees, in the end.
Usually, these are some of the words that come to our mind when we think of a leader- selfless, open-minded, a role model and a good-listener. Being a leader is an incredible task. It requires clarity of thought and ability to take quick yet effective decisions.
He believes that a leader needs to have, what he calls, the 4 Cs-Character, Conviction, Courage, and Culture.
- CHARACTER A leader must have excellent character and the ability to inspire his followers. Having excellent character does not mean, being righteous and preachy. In this context, the character refers to being original and unique, which is why he said “Management is about having our own distinct style. Always be yourself.” In today’s context, an ideal leader always makes the working atmosphere relaxed and fun for his team members.
- CONVICTION is otherwise referred to as ‘clarity of thought’. A leader must have full faith in the path he has chosen and should be able to see his destination clearly. He must also have complete awareness of the surroundings and should be willing to listen and take suggestions.
- COURAGE According to him, a leader should be able to stand up for himself and for his team. He needs to have the courage to protect his staff and to take informed decisions after getting the opinions and criticisms of his team members. A good leader is always a good listener!
- CULTURE is mainly to create an environment in the organization that makes working fun. This responsibility also lies with the leader. He should ensure that the members are not under stressful situations. The quality of work automatically improves when the work environment is stress-free.
This was followed by a brief Q &A. Some of the interesting questions that were asked are below.
‘How does leadership style change during a crisis?’
For this, he said that, during a crisis everyone needs direction. The leader needs to be quick in taking decisions and must try to exercise control over the situation, though there is very little control. He gave us an anecdote of the bombing of the British Consulate General, Istanbul in 2003 and shared the strategies that were taken to overcome the situation.
‘Are leaders born or made?’
In the words of His Excellency, “Leadership is a muscle. A lot of it is about self-belief. Anybody can be a leader.” Until we try to lead and take ownership, we will never learn to lead. That first step ‘to own’ is very crucial to be a leader. Leaders are self-made in most cases except in a few circumstances.
The session was very interesting and I am sure we will greatly benefit from this. We thank His Excellency, Bharat Joshi for sparing his valuable time and sharing his thoughts.
About Market Simplified: Market Simplified is a thought leader in handcrafting custom solutions by continuously innovating and simplifying finance. We have maximized the revenues of industry leaders like OptionsXpress (Charles Schwab), Currenex (State Street), MB Trading, Maybank Kim Eng, Kotak Mahindra Bank and National Stock Exchange of India by providing enhanced and sustained user engagement through Experience Engineering.
About the author: Girijashankar is a Classical Carnatic Vocalist and teacher who loves to perform. He is also a voracious reader and prefers to read books on crime and mystery. He is currently working as a Pre-sales Business Executive in Market Simplified.